Troubleshooting
Resolve missing birthdays, alerts, and widget updates.
Troubleshooting articles
Birthday notifications do not arrive
Check authorization, saved reminder choices, date, time zone, and Focus.
iCloud Sync is unavailable or incomplete
Resolve account, network, merge, and cross-device update issues.
Imported birthdays are missing or duplicated
Fix permission, source-data, selection, and repeated-import problems.
The birthday widget is not updating
Refresh the source list and rebuild a stale or blank widget.